At All Crafts Market, we carefully package and ship our handmade Moroccan crafts so they arrive safely and ready to enjoy. Because our products are handmade and vary in size, weight, and materials, shipping times and costs may differ by item.

Processing Time

Most orders are processed within 2–5 business days after payment is received.

Some handmade or larger items may require additional preparation time. If an order requires extra time, we will contact you with an estimated shipping date.

Shipping Options

We offer shipping within the United States. Shipping costs are calculated based on the size, weight, destination, and type of item.

Smaller items such as Moroccan tea pots and pottery may be shipped using standard parcel services.

Larger and heavier items, including Moroccan mosaic tables and rugs, may require specialized packaging or freight shipping. Shipping charges for these items may be calculated separately.

Mosaic Table Delivery

Our Moroccan mosaic tables are handmade and can be heavy and delicate. Each table is carefully packaged to help protect the mosaic surface and structure during transportation.

Because shipping costs for tables can vary significantly depending on the table’s size and delivery location, some tables may require a separate shipping quote.

If you are interested in a mosaic table and would like to know the shipping cost before placing your order, please contact us with your delivery ZIP code.

Rugs

Moroccan rugs are carefully folded or rolled and securely packaged for shipping.

Please note that handmade rugs may have natural variations in color, texture, size, and pattern. These characteristics are part of what makes each rug unique.

Tea Pots & Pottery

Moroccan tea pots and pottery are fragile handmade items. We take extra care when packing these products and use protective materials to help prevent damage during transit.

Because these are handmade pieces, small variations in shape, color, texture, or finish may occur. These variations are not considered defects and are part of the character of handmade pottery.

Delivery Times

Estimated delivery times depend on the shipping method, destination, and product.

Once your order has shipped, you will receive tracking information when available.

Please remember that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Damaged Packages

We carefully inspect and package our products before shipment. However, damage can occasionally occur during transportation.

If your order arrives damaged, please:

    1. Take photographs of the package before opening it, if possible.

    1. Take clear photographs of the damaged item and packaging.

    1. Contact us as soon as possible after delivery.

    1. Include your order number and photographs when contacting us.

We will review the situation and work with you to determine the appropriate solution.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address is correct before completing your order.

All Crafts Market is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order. We will do our best to assist before the order ships.

International Shipping

At this time, shipping availability may vary by product and destination. Please contact us before placing an international order so we can confirm availability and shipping costs.

Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their destination country.

Questions About Shipping?

We’re happy to help.

If you have questions about shipping a Moroccan mosaic table, rug, tea pot, pottery, or another handmade item, please contact us before placing your order.

Thank you for supporting All Crafts Market and our collection of unique handmade crafts from Morocco.

One recommendation: for your website, I would keep this page fairly simple and then create a separate Return & Refund Policy page. That keeps shipping information from becoming too crowded and makes your footer easier for customers to navigate.